Treasury Management Officer
MAJOR RESPONSIBILITIES: This position is responsible for implementation, support and training for all Treasury Management products and services including, but not limited to, ACH Origination, Remote Deposit Capture, Online Wire Transfers, Positive Pay, Commercial Online Banking, Bill Pay, Merchant Card Services, and Sweep Accounts. Responsible for promotion and maintenance of all cash management banking products, and managing relationships providing exceptional client service while collaborating with internal partners.
ESSENTIAL FUNCTIONS:
Become a product expert for all Treasury management products, such as: ACH Origination (Payroll)/ ACH Collections, Remote Deposit Capture, Merchant Card Services, Positive Pay, Business Credit Card, Mobile and Online Banking.
Maintain good working relationships and open communication within the Bank including Deposit Operations, IT personnel and bank leadership.
Proactively call on clients and prospects with Commercial Lenders, Business Development Officers and Branch Managers to promote Treasury Management products and build commercial relationships.
Develop new client relationships through prospecting (including outside sales calls), networking, collaborating with referral partners, and maintaining a strong presence in the community.
Prepare, recommend, and present cash management risk exposures. Approve, recommend or deny cash management risk exposures within authority.
Maintain a working knowledge of all implementation functions and file management.
Assist clients with file format setup and support for ACH, Wires and Positive Pay.
Answer incoming calls and respond timely to requests received by phone and email from Clients, and internal Bank personnel.
Develop and maintain a collaborative relationship with other Bank departments including Deposit Operations and BSA.
Complete research and documents for Client Annual Reviews
Ensure compliance controls, audit controls, policies, and procedures are followed to protect the bank from unnecessary risk and exposure.
Complies with all bank regulatory compliance standards, best industry practices, bank policies and bank procedures.
Acts responsibly at all times while ensuring the security and integrity of bank systems, information and data to protect customer confidentiality and privacy.
Complies with the Bank Secrecy Act/Anti-Money Laundering Policy (BSA/AML) as it applies to the position. Attends annual BSA/AML Training.
KNOWLEDGE: Bachelor's degree in Business or related degree, equivalent work experience or combination of both. General knowledge of Bank or Treasury Management products and services preferred. Strong organizational and interpersonal skills.