Commercial Loan Servicing Specialist

Job Summary
Responsible for: managing, maintaining, and processing the loan maturities; resolving loan account issues; processing loan satisfactions; imaging of loan documents; preparation of loan documents, processing, and onboarding of new loans.

Duties

• Track and process matured loans.

• Prepare loan closing documents and loan disbursement for commercial, consumer and home equity loans.

• Maintain real estate property taxes.

• Processing of Loan Satisfaction.

• Tracking and Reporting of HMDA Information.

• Complies with regulations, policies, and procedures.

• All other duties as assigned.

Qualifications

• Problem Solving: Addressing loan related problems or issues including: effective communication, resolution, follow-up with customer for understanding.

• Heavy focus in account maintenance - modifications or changes that may require system-based and manual updates.

• Human Relations: Must effectively engage with customers and co-workers.

• Accountability: Accountable for the accuracy of all loan documents created.

• Knowledge: Must have a high school diploma/G.E.D., or equivalent. College degree or relevant college courses preferred.

• Must have banking and commercial lending experience.

• Must possess excellent communication and organizational skills.

• Must have the ability to operate a personal computer and basic office equipment.

Job Type: Full-time

Benefits and Other Compensation Information:

Farmers and Merchants Bank has an extensive insurance benefits program for full-time employees working 30 or more hours per week.

• Employees have the option of enrolling in medical, Flexible Spending Accounts - FSA (medical and dependent care), dental, vision, voluntary accident coverage first of the month following their hire date. The bank covers a generous portion of the medical premiums, as an added benefit to employees opting into this coverage. Medical, dental, vision, and FSA premiums are paid for through pre-tax payroll deductions as part of our Section 125 Cafeteria Plan, another added benefit to employees paying for these enrollments.

• All employees who enroll in medical insurance are also enrolled in a Health Reimbursement Account (HRA) to help pay two-thirds of the medical deductible.

• Employees are eligible for bank-sponsored short term and long term disability and basic life and AD&D insurance first of the month following 6 months of employment. Disability and basic life and AD&D are paid for 100% by the bank. At that time, employees can also opt for additional employee-paid, group life insurance for themselves, a spouse, and/or child(ren).

• Employees are eligible to participate in an auto-enrolled (4%) into the bank's 401(k) retirement program first of the month following or coinciding with 6 months of service. Employees earn a bank safe harbor match of 100% of their deferral up to 4% of compensation.

• Farmers and Merchants Bank full-time employees are eligible for holiday pay (11 holidays each year).

• Farmers and Merchants Bank part-time employees are eligible to earn paid time off.

• This role may qualify for a year-end bonus. The bonus program is dependent on bank profitability and must be approved annually by the Board of Directors.

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday